We bill in Monero. Here's how to get from one to the other without losing the privacy either was supposed to give you.
Every Bitcoin transaction — sender, receiver, amount, timestamp — sits on a public ledger forever, visible to anyone. Monero doesn't work that way: ring signatures and stealth addresses make that information private by design, automatically, on every transaction. If we accepted Bitcoin directly, one slip anywhere — a future cash-out, a mistake, anything linking a single payment back to a real identity — could potentially be traced backward across every payment that wallet ever received. That's not just a risk to us; it's a retroactive risk to every customer who ever paid, including ones who did everything right.
Step 1 — Get Bitcoin, however is easiest for you
Any exchange, any ATM, any method available where you are. It's fine if this step involves identity verification — that's normal, and it's exactly what step 2 is for. The privacy comes from what you do next, not from how you acquired the Bitcoin.
Step 2 — Swap it to Monero without an account
This is the step that actually matters. Skipping it, or using a swap service that itself requires ID, just moves the identity link from "buying Bitcoin" to "swapping Bitcoin" — you gain nothing.
Best option — atomic swaps. Tools like eigenwallet (formerly UnstoppableSwap) swap BTC directly for XMR with no company ever holding your funds at any point — it's cryptographically enforced, not "trust us." No custodian means nothing to hack, subpoena, or run off with your money.
Alternative — instant swap services. Plenty exist and change constantly, including which ones are currently trustworthy. Rather than us naming one that might not age well, check current, independent reputation ratings yourself before using any of them — kycnot.me and the aggregator directory at monerica.com are good places to start. An aggregator (like Trocador) also lets you compare several services' rates and privacy scores side by side instead of trusting one blindly.
Step 3 — Pay with the Monero you now have
Use it the same way as anyone who acquired Monero directly.
A few practical safety habits, regardless of which swap method you use: